troubleshooting
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troubleshooting [2020/10/09 00:20] – [When I try to run the game on macOS, I get this error: "macOS cannot verify the developer"] francis | troubleshooting [2023/12/28 05:02] (current) – francis | ||
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====== Troubleshooting ====== | ====== Troubleshooting ====== | ||
+ | |||
+ | Links: **[[ERROR LOGS]]** • **[[SAVE DATA]]** | ||
+ | |||
+ | ==== Which version do I download? ==== | ||
+ | |||
+ | If you use Windows, download the win64 build. Older 32-bit systems use the win32 build. You can use the setup.exe file for simple click-and-run, | ||
+ | |||
+ | Mac and Linux users should use the mac and linux builds. | ||
+ | |||
+ | Android is not currently supported. We are looking into options that may allow us to build for Android in the future. | ||
+ | |||
+ | iOS is not supported because Apple does not allow adult games. Sorry~ | ||
+ | |||
+ | ==== How do I install and launch the game? ==== | ||
+ | |||
+ | Instructions can be found on the [[https:// | ||
+ | |||
+ | Further information can be found on the [[install|Installation and Uninstallation Guide]]. | ||
+ | |||
+ | If you're installing or unpacking Windows versions, make sure to pick the default install location or one with a path that Unity can understand. Avoid having special symbols, foreign characters, umlauts (e.g. ÄÅÖ) in folder names. Else the game might not launch. | ||
==== How do I report a bug? ==== | ==== How do I report a bug? ==== | ||
- | Before reporting a bug, please read the rest of this page to see if anything fixes your problem. If that doesn' | + | Before reporting a bug, please read the rest of this page to see if anything fixes your problem. If that doesn' |
- | + | ||
- | You can still use the #osh-bugs Discord channel for discussion and posting attachments, | + | |
==== When I try to run the game on Windows, I get this error: "Fatal error: Failed to initialize IL2CPP" | ==== When I try to run the game on Windows, I get this error: "Fatal error: Failed to initialize IL2CPP" | ||
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In order for macOS to verify the developer, the application needs to be registered with Apple' | In order for macOS to verify the developer, the application needs to be registered with Apple' | ||
- | ==== When I'm playing the game, my path is blocked by a wall of sand. ==== | + | ==== I accidentally goofed |
- | + | ||
- | If you experience something like this: | + | |
- | {{: | + | |
- | + | ||
- | It is because the game is reading incorrect terrain data that was left over from an old version of the game. | + | |
- | + | ||
- | Go to the location where you installed the game, **delete the "Oh So Hero_Data" | + | |
- | + | ||
- | This will not reset your game progress. Your save data is stored in a different location on your machine (see below) and will not be removed as a result of this. | + | |
- | + | ||
- | ==== How do I find the Save Data and Error Logs? ==== | + | |
- | + | ||
- | === Windows === | + | |
- | + | ||
- | At your Desktop, press Windows+R on your keyboard to open the Run window. | + | |
- | + | ||
- | Next, copy and paste the following line into the Open textbox and click OK: | + | |
- | + | ||
- | '' | + | |
- | + | ||
- | An Explorer window will appear to show you the contents. The files you will need are **Player.log** and (optionally) **Player-prev.log**. | + | |
- | + | ||
- | === macOS === | + | |
- | + | ||
- | Navigate to the following location: | + | |
- | + | ||
- | '' | + | |
- | + | ||
- | You'll find **Player.log** and **Player-prev.log** here. | + | |
- | + | ||
- | === Linux === | + | |
- | Navigate to the following location: | + | On Windows, you can reset all of your options by running a simple command on the command line: |
- | '' | + | '' |
- | You'll find **Player.log** and **Player-prev.log** here. | + | This will not affect your save data or gallery data. |
- | === Other Platforms === | + | Alternatively, |
+ | [[https:// | ||
- | See the **Player** section of the [[https:// | + | ==== Why aren' |
- | ==== What are all of the Local Data locations? ==== | + | |
- | * Player Prefs | + | Teleporters work by telling the game "The player has been here". This is a small issue with using old save files, as that data hasn't be registered to the teleport update. Simply revisit the areas that don't appear on the list and that should allow you to teleport to and from them afterwards. |
- | * // | + | |
- | * Save Data | + | |
- | * %USERPROFILE%\AppData\LocalLow\Full Frontal Frog\Oh So Hero\**SaveData.es3** | + | |
- | * Error Logs | + | |
- | * %USERPROFILE%\AppData\LocalLow\Full Frontal Frog\Oh So Hero\**Player.log** | + | |
troubleshooting.1602228022.txt.gz · Last modified: 2022/09/18 06:54 (external edit)