troubleshooting
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troubleshooting [2020/09/01 21:55] – [How do I find the Save Data and Error Logs?] Add filenames, macOS, & Linux francis | troubleshooting [2023/12/28 05:02] (current) – francis | ||
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====== Troubleshooting ====== | ====== Troubleshooting ====== | ||
- | ==== When I try to run the game, I get this error: "Fatal error: Failed to initialize IL2CPP" | + | Links: **[[ERROR LOGS]]** • **[[SAVE DATA]]** |
- | If you are running the 64-bit | + | ==== Which version |
- | ==== When I'm playing | + | If you use Windows, download |
- | If you experience something like this: | + | Mac and Linux users should use the mac and linux builds. |
- | {{: | + | |
- | It is because the game is reading incorrect terrain data that was left over from an old version of the game. | + | Android |
- | Go to the location where you installed the game, **delete the "Oh So Hero_Data" | + | iOS is not supported because Apple does not allow adult games. Sorry~ |
- | This will not reset your game progress. Your save data is stored in a different location on your machine (see below) | + | ==== How do I install |
- | ==== How do I find the Save Data and Error Logs? ==== | + | Instructions can be found on the [[https:// |
- | === Windows === | + | Further information can be found on the [[install|Installation and Uninstallation Guide]]. |
- | At your Desktop, press Windows+R on your keyboard | + | If you're installing or unpacking |
- | Next, copy and paste the following line into the Open textbox and click OK: | + | ==== How do I report a bug? ==== |
- | '' | + | Before reporting a bug, please read the rest of this page to see if anything fixes your problem. If that doesn't help, please send detailed information about your issue to us directly. If you're a patron, you may post in the **# |
+ | |||
+ | ==== When I try to run the game on Windows, I get this error: "Fatal error: Failed to initialize IL2CPP" | ||
+ | |||
+ | If you are running the 64-bit version, try using the 32-bit version instead. If that still doesn't work, contact us. | ||
- | An Explorer window will appear | + | ==== When I try to run the game on macOS, I get this error: "macOS cannot verify the developer" |
- | === macOS === | + | How do I run the game on macOS? |
- | Navigate | + | - Double-click the .zip file to extract the app. |
+ | - Right-click on OhSoHero.app and click Open. | ||
+ | - A window will pop up saying "macOS cannot verify | ||
- | '' | + | Why is the developer not verified? |
- | You'll find **Player.log** and **Player-prev.log** here. | + | In order for macOS to verify the developer, the application needs to be registered with Apple's App Store. Unfortunately, |
- | === Linux === | + | ==== I accidentally goofed my options or key bindings. What do? ==== |
- | Navigate to the following location: | + | On Windows, you can reset all of your options by running a simple command on the command line: |
- | '' | + | '' |
- | You'll find **Player.log** and **Player-prev.log** here. | + | This will not affect your save data or gallery data. |
- | === Other Platforms === | + | Alternatively, |
+ | [[https:// | ||
- | See the **Player** section of the [[https:// | + | ==== Why aren' |
- | ==== What are all of the Local Data locations? ==== | + | |
- | * Player Prefs | + | Teleporters work by telling the game "The player has been here". This is a small issue with using old save files, as that data hasn't be registered to the teleport update. Simply revisit the areas that don't appear on the list and that should allow you to teleport to and from them afterwards. |
- | * // | + | |
- | * Save Data | + | |
- | * %USERPROFILE%\AppData\LocalLow\Full Frontal Frog\Oh So Hero\**SaveData.es3** | + | |
- | * Error Logs | + | |
- | * %USERPROFILE%\AppData\LocalLow\Full Frontal Frog\Oh So Hero\**Player.log** | + | |
troubleshooting.1599022532.txt.gz · Last modified: 2022/09/18 06:54 (external edit)